ProFed Credit Union - Decatur, Indiana

Okay, here’s a detailed overview of ProFed Credit Union, presented in a formal and helpful manner, aimed at prospective customers:

ProFed Credit Union: A Reliable Financial Partner

For individuals and families in Decatur, Indiana, and the surrounding areas, ProFed Credit Union stands as a dedicated and well-established financial institution. Located at 511 S 13th St, Decatur, IN 46733, with a readily accessible phone number of 2607249929, ProFed offers a comprehensive suite of financial services designed to meet diverse needs. Their website, profedcu.org, provides valuable information and convenient access to their services.

Specialties and Services Offered

ProFed Credit Union operates as a Federal credit union, placing a strong emphasis on member ownership and service. Their offerings extend far beyond a typical bank, encompassing:

• ATM Access: Convenient access to a widespread ATM network.
• Banking Services: Robust checking and savings account options.
• Car Finance and Loan Company: Specializing in vehicle financing solutions.
• Credit Union: Providing all the benefits of membership, including competitive rates and financial education.
• Financial Consultant: Personalized guidance from experienced financial advisors.
• Financial Institution: A stable and trustworthy platform for managing your finances.
• Mortgage Lender: Assistance with securing a mortgage to achieve homeownership.
• Savings Bank: Encouraging savings habits and offering various savings products.

Key Features & Accessibility

ProFed Credit Union prioritizes convenience and accessibility for its members. The Decatur branch is equipped with a drive-through for added ease, and a wheelchair accessible entrance and wheelchair accessible parking lot are available ensuring inclusivity for all patrons. The branch consistently displays a commitment to customer service, as evidenced by positive feedback regarding staff responsiveness and helpfulness.

Customer Feedback & Reputation

ProFed Credit Union maintains a strong reputation within the Decatur community, as reflected in its 12 reviews on Google My Business with an average rating of 4/5. Notably, customer reviews frequently highlight competitive rates, particularly in the context of refinancing, and a willingness to offer significantly lower fees compared to larger national lenders. Many users express satisfaction with the responsiveness of the Decatur branch staff and the helpfulness of their guidance.

Recommendation

Based on its commitment to members, extensive service offerings, and positive customer feedback, ProFed Credit Union is a highly recommended financial partner. For those seeking a Federal credit union with competitive rates, personalized service, and a strong local presence, we strongly encourage potential clients to visit their website at profedcu.org to explore their services and connect with a financial consultant. Contacting them directly via phone at 2607249929 is also a convenient way to begin your journey towards achieving your financial goals.

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👍 Reviews of ProFed Credit Union

Mark R.

5/5

While looking for a home refinance we checked with Profeds rates.
They not only are very competitive, but the fees were incredibly low.
Rocket mortgage wanted to charge me over 6,000 when I already have an existing mortgage with them.
Profed is only charging us 433 for the same amount of loan.
Couldn't be happier.

andrea G.

5/5

I've had a ProFed accounts for almost a year now and so far, they are super nice at the Decatur branch and always can answer my questions.

John A.

5/5

Profed was the only financial institution to give me a loan when I purchased my used Honda five years ago. I now have a mortgage loan with them. When in the process of securing my mortgage loan, i would have preferred to be told up front all the paperwork I would need, rather than piecemeal over sevetal weeks. Their customer service has been great on the phone and in person. I highly recommend Profed.

Neil P.

5/5

Process to renew cd was great!

Don T.

5/5

They are the best fast,very helpful .

Chris

5/5

Very accommodating to my needs !

Erin

5/5

Always friendly and fast service.

12bravo S.

1/5

idiots