Prost Mortgage Group - Cold Spring, Kentucky

Address: 4135 Alexandria Pike SUITE 105, Cold Spring, KY 41076.
Phone: 8597951316.
Website: homeloansuccess.com
Specialties: Mortgage lender, Loan agency, Mortgage broker.
Other points of interest: Identifies as women-owned, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 239 reviews on Google My Business.
Average opinion: 5/5.

📌 Location of Prost Mortgage Group

☎️8597951316

⏰ Open Hours of Prost Mortgage Group

Monday: 9 AM–5 PM
Tuesday: 9 AM–5 PM
Wednesday: 9 AM–5 PM
Thursday: 9 AM–5 PM
Friday: 9 AM–5 PM
Saturday: Closed
Sunday: Closed

About Prost Mortgage Group

Prost Mortgage Group, nestled at 4135 Alexandria Pike SUITE 105, Cold Spring, KY 41076, stands out as a reliable and dedicated player in the mortgage lending industry. With a phone number easily accessible at 859-795-1316, clients can reach out for their mortgage needs without hesitation. Their comprehensive services encompass Mortgage Lender, Loan Agency, and Mortgage Broker, catering to a wide spectrum of clients from first-time homebuyers to seasoned investors.

Key Features and Accessibility

Women-Owned Business: Prost Mortgage Group prides itself on being a women-owned business, adding a personal touch to their services. This commitment to diversity can significantly influence a client's decision to choose them.

Accessibility: Demonstrating their commitment to inclusivity, Prost Mortgage has a wheelchair accessible entrance and parking lot. This ensures that all potential clients, regardless of physical ability, can access their services comfortably and without barriers.

Customer Reviews and Ratings

With an impressive 5/5 average opinion based on 239 reviews on Google My Business, Prost Mortgage Group has consistently earned the trust and satisfaction of its clients. Testimonials highlight their exceptional service, dedication, and the ability to meet all clients' needs. Repeat customers have praised their consistent excellence even across multiple transactions, showcasing a level of reliability and customer care that is hard to find in the industry.

Special Considerations for Prospective Clients

Expertise: As a Mortgage lender, Loan agency, and Mortgage broker, Prost Mortgage Group offers a comprehensive range of services, ensuring they can guide clients through any mortgage-related query or need.
Support: The company's women-owned status and commitment to customer satisfaction is evident in the personal touch provided to clients, making the often daunting process of obtaining a mortgage more manageable and less stressful.
Accessibility: Their commitment to physical accessibility ensures that every client, regardless of mobility, has equal access to their services.

Recommendation for Potential Clients

For anyone in the market for a mortgage or looking to refinance, Prost Mortgage Group is highly recommended. Their track record of excellence, highlighted by glowing reviews, speaks volumes about their professionalism and the quality of service they provide. Whether you're buying your first home or looking to refinance an existing one, Prost Mortgage's dedicated team is ready to support you every step of the way. Don't just take our word for it; visit their website homeloansuccess.com to learn more and perhaps reach out to discuss your specific needs. Their approach, characterized by thoroughness and client care, promises a smooth and satisfying experience.

👍 Reviews of Prost Mortgage Group

Prost Mortgage Group - Cold Spring, Kentucky

Latrice D.

5/5

This is the second time I have worked with Prost Mortgage. The first time they were much smaller just husband and wife and the handled my second home. As a small business they were excellent and able to meet all my needs and worked tirelessly on my behalf.
I recently refinanced and was still able to receive excellent service from their staff, but even still Ken was right there along the way making sure things were going great. I appreciate all they have done and I will always recommend anyone looking to purchase or refinance to them.
Thank you Prost Mortgage Family😊

Tonya E.

5/5

I would definitely recommend this company to anyone buying or refinancing a home!! The process was very easy and not stressful at all. Most all of the paperwork was able to be submitted and done completely online, talk about convenient!! Thanks to the whole team at Prost Mortgage Group, you all ROCK!!!!

Deepak N.

5/5

Ken and his team have been excellent throughout the entire mortgage process. With clear tasks, deadlines, and expectations, the process was real smooth. The team is exceptional at what they do, and they prudently helped me on every step of the process.

Thomas T.

5/5

Wow! What can I say! This group of people are FLAWLESS! My loan officer Ken is a literal GENIUS! He is very knowledgeable in his line of work! His customer service skills are phenomenal! He’s provided me daily updates keeping me a peace of mind while I dealt with past lenders who wasn’t necessarily working as hard as Ken did. I am super stoked I’ve came across this lender! Literally made my dream come true!

Mrs. Lindy, absolutely AMAZING!! She is exceptional at what she does. I’ve personally never met anyone in my entire life who is fast at what she does. Communication is big with me and she NAILED it completely! Any questions I’ve had, she’s gotten back with me in under 5 min. There was always an update given from her as well. My realtor was highly satisfied with her also!

If only I could express to Prost the feelings I’ve had and forever will have towards them. You guys have earned a loyal client! Thank you for all you do!

Linda A.

5/5

KEN, Lindy, Danielle and the entire team is more than awesome in their roles. We felt as if they cared about us in our situation and just as eager as we were to make our home buying a reality. Shout out to Ken because our situation was a little different , yet he took the time to listen and helped us to navigate smoothly through the process. I have a few people interested in buying a home in the near future and we already recommended Prost Mortgage to them. We could say more, but to sum it up, Prost is one of the best mortgage companies to help you. They are knowledgeable well beyond the basics. We've never heard the tearm "rescore" which is something Ken told us about and re really needed that, which helped us out tremendously! You'll want Prost Mortgage on your side. They go over and beyond to help you to get your home buying, realized. 😀🤗

Jessica P.

5/5

This review is incredibly overdue as we bought our first house in March and I regret not doing it sooner. Its been one busy year!
Cassey was our mortgage officer and she was absolutely phenomenal! The process went very smoothly and we barely had to worry about anything. She was very knowledgeable, thorough, understanding and caring. We felt as if our needs and concerns were her top priority, even though I know she had other clients to take care of as well. If we're in need of any similar services in the future, hands down we'll be going back to Prost! ☺️
Thank you Cassey and Prost Mortgage Group for your exceptional service and skills!

AJ J.

5/5

Prost Mortgage was amazing for our new lake home purchase. From the origination to the processing and closing, all parties involved handled our concerns and questions with professionalism. Their staff did an excellent job in handling our phone calls and questions while keeping us aware of any changes in our loan. Their courteous approach to customer service and their dedication to professionalism was on display at all times. I highly recommend Ken and his team. Great job and thank you!

Katie C.

5/5

The best team helped my fiance and I find our first home and I couldn't thank them enough. They worked so hard for us to sign before Christmas and they made it happen.