RogersGray - Dennis, Massachusetts

Emily

I wouldn't even give them one star. They don't care about you at all. Didn't even take the time to help with the application.

My Policy was cancelled, said they had sent me a letter and I never received the letter. No call, No email. Just dropped without notice.

Terrible customer service. Beth was not helpful at all.

claire K.

RogersGray has always come through for me, currently with automobile insurance issues. My parked car had a tree fall on it out of state around Thanksgiving. My agent and everyone else who is available have been very encouraging and helpful, and able to explain each step of the process as needed. I would feel overwhelmed without them! They are very professional, while being customer and service conscious.

STANLEY P.

I have been with Rogers & Gray for 8 years. When I bought my house they were able to help me acquire coverage for my home. Haven't needed to contact them much during that time but when I did they were always very responsive and were always there to address my needs.

Tonia G.

I contacted Rogers & Gray to add my son, who recently received his license, to my insurance plan. Nicole was very helpful in getting this done. Her turn-around time and communication to me was amazing. In less than 24 hours, he was added to my plan and my stress level went down knowing that he was covered.

Patricia H.

We appreciate Rogers & Gray’s assistance in helping us find a better home owners’ policy. We have improved coverage at a lower annual premium cost. It was great to have our agent’s guidance and patience answering all of our questions to ensure we selected the best policy and coverages.

Cape R. L.

The Rogers Grey team recently stepped up to the plate and helped with a claim. Big thanks to Gary, Marisa, and Carolyn. Highly recommended!

Bill R.

R&G helped us craft the best HO policy specifically geared to Cape Cod. Our former company of 30 years was not suited to the Cape. It had an extremely high wind deductible. You advised of the low cost Umbrella liability protection rider. Great auto coverage. We are very happy we were referred to Rogers & Gray when we purchased our home.

Kim L.

Nicole (Client Manager) is timely (responding to emails and calls), proactive and knowledgeable. While I've only met her once, I feel she knows me and knows what we need. Very grateful for her expertise! I was in the insurance industry for 30 years, and I know superior customer service when I see it. I see it @ RogersGray.

Christine R.

Do not bother. You have to do all of your own work. They would not change my payment method, did not notify me that my policy was being canceled due to my change in payment method, and would not cancel our policy at our request. My question to an insurance agency, "What do you do?". You're better off working directly with an insurance company directly since it's all online anyway.

Emily

I wouldn't even give them one star. They don't care about you at all. Didn't even take the time to help with the application.

My Policy was cancelled, said they had sent me a letter and I never received the letter. No call, No email. Just dropped without notice.

Terrible customer service. Beth was not helpful at all.

claire K.

RogersGray has always come through for me, currently with automobile insurance issues. My parked car had a tree fall on it out of state around Thanksgiving. My agent and everyone else who is available have been very encouraging and helpful, and able to explain each step of the process as needed. I would feel overwhelmed without them! They are very professional, while being customer and service conscious.

STANLEY P.

I have been with Rogers & Gray for 8 years. When I bought my house they were able to help me acquire coverage for my home. Haven't needed to contact them much during that time but when I did they were always very responsive and were always there to address my needs.

Tonia G.

I contacted Rogers & Gray to add my son, who recently received his license, to my insurance plan. Nicole was very helpful in getting this done. Her turn-around time and communication to me was amazing. In less than 24 hours, he was added to my plan and my stress level went down knowing that he was covered.