Ruoff Insurance, Inc. - Fort Wayne, Indiana

Ruoff Insurance, Inc.: A Comprehensive Overview

Ruoff Insurance, Inc. is a well-established and reputable insurance agency located in Fort Wayne, Indiana. Situated at 1110 E Dupont Rd #1548, the company offers a wide range of insurance solutions designed to meet the diverse needs of individuals and families within the community. Their commitment to customer service and competitive rates has earned them a positive reputation, as evidenced by their Google My Business reviews. For those seeking reliable and personalized insurance coverage, Ruoff Insurance presents a strong option.

Contact Information and Website

Clients can easily connect with Ruoff Insurance through several channels. The primary telephone number is 2604970800. Their official website, erieinsurance.com, provides detailed information about their services, coverage options, and the agency’s commitment to the local community. The website also allows for convenient online inquiries and quote requests.

Specialties and Services

Ruoff Insurance specializes in providing a comprehensive suite of insurance agency services, encompassing several key areas. Specifically, they focus on:

• Home Insurance Agency: They offer a variety of home insurance policies to protect homeowners against a range of risks, including property damage, liability, and loss of personal belongings.
• Life Insurance Agency: Recognizing the importance of long-term financial security, Ruoff Insurance provides life insurance solutions to help individuals safeguard their loved ones’ futures.
• Insurance Agency (General): Beyond home and life insurance, they also offer auto insurance, business insurance, and other specialized coverage options.

The agency’s expertise extends to assisting clients in selecting the most appropriate coverage for their individual circumstances, ensuring they receive optimal protection and value. Their approach is centered around understanding each client's unique requirements.

Location and Accessibility

Ruoff Insurance’s physical location at 1110 E Dupont Rd #1548 in Fort Wayne, Indiana, 46825, provides a convenient point of contact for clients. Furthermore, the office is designed with accessibility in mind. It features a wheelchair accessible entrance and a wheelchair accessible parking lot, demonstrating a commitment to inclusivity and ensuring that all individuals can easily access their services. This dedication to accessibility underscores their customer-centric values.

Customer Feedback and Reputation

The company has garnered a generally positive reputation within the Fort Wayne area, as reflected in its 13 reviews on Google My Business. The average opinion is 3.5 out of 5 stars. These reviews consistently highlight the agency’s dedication to providing excellent customer service, competitive rates, and personalized attention. Specifically, many clients commend the responsiveness and helpfulness of their dedicated agent, Angie. She is frequently praised for her prompt replies to inquiries and her ability to guide clients through the often-complex process of obtaining insurance coverage. Several clients mention the agency's ability to bundle policies, resulting in significant cost savings. The overall sentiment suggests that Ruoff Insurance prioritizes building long-term relationships with its clients based on trust and mutual respect. The agency’s commitment to clear communication and proactive support contributes significantly to its positive standing within the community.

Additional Points of Interest

Ruoff Insurance’s commitment to client satisfaction extends beyond simply providing insurance policies. They strive to create a supportive and approachable environment for their clients. Their focus on competitive rates, combined with their personalized service, makes them a valuable resource for individuals and families seeking reliable insurance protection. The agency's dedication to accessibility further reinforces its position as a community-focused organization. They consistently aim to exceed customer expectations, fostering lasting relationships and ensuring clients feel confident in their insurance decisions.

👍 Reviews of Ruoff Insurance, Inc.

Carl I.

5/5

Angel did a great job over the years with my auto and home policies. They have very competitive rates when you bundle your policies. Great customer service on top of the rates.

Jordan L.

5/5

We’ve been with Ruoff Insurance for a few years now. They hold our homeowners and vehicle insurance. Angie is great to work with and always replies promptly whenever I have questions. I would highly recommend working with them.

Ryan A.

1/5

If I could put 0 stars I would. They have terrible customer service. I ended up working with them because I got a mortgage through their company, and they quoted my insurance. Big mistake! I will never do business with Ruoff again. Take my advice and look elsewhere. Plenty of other companies carry Erie Insurance and have much better customer service.

Jamie S.

1/5

Terrible customer service and severely lacking professionalism!!! The agent Angel was especially rude and shared information about my insurance with my ex-husband. No support and even have been threatened for not adding my 18 year old to my policy. Steer clear as they lack that personalized support people expect from an insurance agent. FAnd for the record

Christina C.

2/5

Not much support with finding lower rates. HO policy went up 40% and they didnt bother to tell me.

Kimm S.

5/5

I have been a customer for year and love the quick response and honest answers I get.
I use Ruoff for my home and auto insurance.

Phillip N.

2/5

I'm sure they're a great insurance company. I just have the wrong kind of dogs to use them

Hatem K.

4/5

They r kinda slow in response