Ruoff Mortgage - Kokomo - Kokomo, Indiana

Leedavid R.

I recently had the pleasure of working with Dirk Webster as my loan officer, and I couldn't be more impressed with his professionalism and dedication. From the moment I reached out to him, Dirk was always prompt in his responses and incredibly efficient with his time.

One of the most notable aspects of working with Dirk was his accessibility. Whether it was during business hours or after, he was always reachable, which made the entire process smooth and stress-free. His friendly demeanor and approachability made it easy to communicate with him, and he was always willing to answer any questions or concerns I had along the way.

Dirk's expertise and guidance were invaluable in navigating the complexities of the home buying process. He made sure I understood each step and helped me make informed decisions that ultimately led to securing the perfect loan for my new home.

Overall, I highly recommend Dirk Webster to anyone in need of a loan officer. His professionalism, time efficiency, and unwavering support make him stand out in his field, and I am truly grateful for his assistance in making my home buying journey a seamless and enjoyable one.

Emily S.

Dirk was wonderful! He answered all of my questions, worked with me to get the best rate, and was always available when I needed to chat with him. Working with Dirk was the easiest part about buying a new home!

Dan B.

Dirk and Faith are the loan dream team! I have personally worked in the real estate industry for over 24 years, so I have a very high standard of customer service and professionalism. I was truly blown away by Dirk and Faith's customer service! They absolutely nailed it! Our loan was small, so most loan officers would have paid little attention to the transaction. Not Dirk. He treated us like it was the biggest deal he had ever done in his career. The service from start to finish was exceptional! Never once were we guessing what was going on, or where we were in the process. If you want 5-star service for the largest purchase you'll ever make in your life, contact Dirk! He and Faith stand alone in a sea of loan providers. Seriously, they are the best I have ever worked with, and because of my job, I have worked with thousands! Any loan my wife and I personally need in the future will 100% be with Dirk and Faith. It can't be said enough, they truly are the best!!!

Lily T.

Dirk Webster is a fabulous person to have on your side when buying a house. I’ve been his client twice now and I have been more than satisfied with my experience both times. He is a reliable and knowledgeable resource as well as an easy person to get along with. I will always suggest him for anything mortgage related 🙂

Nicholas G.

Dirk was wonderful. After having a hard time with our transmission company credit union we turned to dirk who got the job done quickly and saved us over a quarter of a point on our mortgage. I never thought a national company would treat me better than my credit union. I will recommend Dirk and Ruoff to friends and family in the future.

Brandon E.

If your looking to purchase a home or refinance there is no better option in Kokomo other then rouff! Dirk is amazing and made the home buying process as close to effortless as possible. From recommendations to just being available whenever Dirk is a rock star at his job give him a shot and I promise you won’t be disappointed!!

Jessica S.

Dirk made the stressful house buying process as easy as possible. He was always available when I had a question and very knowledgeable. Would definitely recommend to anyone looking to purchase a home.

Josh P.

Customer service was a 10 out of 10. They took great care of us through the process of our refinance. Lower rating though because after all the work that was put in they sold our mortgage in 2 weeks to another company.