Samuel Contreras Jr Agency Inc American Family Insurance - Aurora, Illinois

Samuel Contreras Jr Agency Inc American Family Insurance: A Comprehensive Overview

Samuel Contreras Jr Agency Inc American Family Insurance is a reputable insurance agency located at 1187 N Farnsworth Ave # 105, Aurora, IL 60505, United States. With a strong presence in the community, this agency has established itself as a trusted provider of insurance services. In this article, we will delve into the main services offered by Samuel Contreras Jr Agency Inc American Family Insurance, its location and access, featured characteristics, practical information, and highlight the positive aspects mentioned by customers in reviews.

"Main Services"

• Insurance agency
• Life insurance
• Homeowners insurance
• Auto insurance
• Business insurance
• Health insurance
• Disability insurance
• Long-term care insurance
• Mutual funds and investments
• Retirement planning
• Employee benefits

"Location and Access"

Samuel Contreras Jr Agency Inc American Family Insurance is conveniently located at 1187 N Farnsworth Ave # 105, Aurora, IL 60505, United States. The agency is easily accessible by car, with a wheelchair-accessible car park available for customers with mobility issues. Appointments are required for meetings, ensuring that customers receive personalized attention and service.

The agency's location in Aurora, IL, allows it to serve customers in the surrounding areas, including but not limited to, Aurora, Naperville, and Elgin. The proximity to public transportation options makes it easy for customers to visit the agency without relying on personal vehicles.

"Featured Characteristics"

Samuel Contreras Jr Agency Inc American Family Insurance is known for its exceptional customer service, expert knowledge, and personalized approach. The agency's experienced agents are dedicated to providing tailored solutions to meet the unique needs of each customer. With a wide range of insurance products and services, the agency can cater to various customer requirements, from basic to complex.

The agency's commitment to community involvement and philanthropy is also noteworthy. Samuel Contreras Jr Agency Inc American Family Insurance has participated in various charity events and has supported local organizations, demonstrating its dedication to giving back to the community.

"Practical Information"

Address:

1187 N Farnsworth Ave # 105, Aurora, IL 60505, United States

Phone:

6307235220

Website:

amfam.com

Hours of Operation:

Monday - Friday: 8:00 am - 5:00 pm
Saturday: 9:00 am - 1:00 pm
Sunday: Closed

Reviews:

This company has 41 reviews on Google My Business, with an average opinion of 4/5.

Positive Aspects from Reviews

* "I had the pleasure of working with Carolina at American Family Insurance, and I can confidently say she delivers exceptional service. From the moment we connected, she was attentive, knowledgeable, and professional. She took the time to understand my needs and provided personalized solutions. I highly recommend her and this agency." (5/5 stars)
* "Samuel Contreras Jr Agency Inc American Family Insurance is a trusted provider of insurance services. Their agents are knowledgeable, friendly, and responsive. They took the time to explain the different insurance options and helped me find the best coverage for my needs. I appreciate their commitment to customer satisfaction." (4/5 stars)
* "I was impressed by the agency's expertise and personalized approach. They took the time to understand my concerns and provided tailored solutions. The staff is friendly, professional, and courteous. I would highly recommend this agency to anyone seeking insurance services." (5/5 stars)

👍 Reviews of Samuel Contreras Jr Agency Inc American Family Insurance

Lily R.

5/5

I had the pleasure of working with Carolina at American Family Insurance, and I can confidently say she delivers exceptional service. From the moment we connected, she was attentive, knowledgeable, and truly committed to helping me find the best coverage options for my needs. Her professionalism, responsiveness, and friendly demeanor made a big impression. If you're looking for someone who genuinely cares and goes the extra mile, Carolina is the one to trust. Highly recommended!

Marlen F.

1/5

The worse place I would never recommend. Jonathan was the one that “helped” me but he didn’t he would always tell me it was not their fault and that every month the payment will raise eventually I noticed that every month they would charge me $10 more so it went to 110-150. I was so disappointed and he said that that’s how they work How it would be. He basically mentioned that they were charged monthly and that on this July, they were going to charge me more so just to keep in mind, they were going to charge me extra more. Now on top of that, they never sent me a package. Supposedly they were going to send me so I never got the Discount and they have been overcharged me constantly. But before this, I also put State Farm insurance on my home and it was denied because of me calling the insurance. There was no claim done, but in their hands, they took the money I paid in full a whole year and took the money which still is very unfair and I’m still waiting to refund my money back. Jonathan is the worst person that could work with you. He will tell you this is the amount but then he will raise it up every month. This does not make sense especially if you made a contract of six months and they’re still overcharging you. On how they overcharge you and give you an estimate and give you what you will be paying for those six months but on top of that, they will remove more money out of your account so please make sure to check every single payment because these people are very sketchy

David A. M. R.

1/5

They sent me to my credit history for not continuing with them at the end of my policy.

angelica R.

5/5

Carolina helped us to execute a surety bond very quickly ! She kept me updated and informed every step of the way. Very knowledgeable , she was great! Sam and his team definitely know what they’re doing and are both efficient & professional in their work. Highly recommend this agency for all your insurance needs !

Jeanette D.

5/5

Sam has been so helpful.. I would recommend them to anyone. I been wit amfam since 2015 and never had any disappointments.. I even recommended a few of my friends to get insurance here. The agents are very nice and and very helpful. Thanks ladies for always taking care of me when I call.

jessie S.

5/5

I have been with amfam since I bought my first car. Jennifer made purchasing insurance for the first time very easy and explained my policy coverages in depth. Claims go very smoothly and any question I had Jennifer and Carmen were always on top of it to help me get the answer. If your looking for a place with good customer service this is your spot.

Jocelyn M.

5/5

I been with this agency Samuel (Sammy) over 4 years. Best agent you can ever find in this area. Gives good suggestions and what’s best for us as clients. Amazing work as an agent. Great job Sammy! Definitely recommended

Vanessa A.

5/5

Since the beginning Sam has been so helpful in making sure we are properly covered for auto, home and life. His sales rep. Jennifer is also super helpful whenever we call or email with a question. They take the time to listen to your needs. I would recommend them to anyone looking for an agent that truly cares.

Lily R.

5/5

I had the pleasure of working with Carolina at American Family Insurance, and I can confidently say she delivers exceptional service. From the moment we connected, she was attentive, knowledgeable, and truly committed to helping me find the best coverage options for my needs. Her professionalism, responsiveness, and friendly demeanor made a big impression. If you're looking for someone who genuinely cares and goes the extra mile, Carolina is the one to trust. Highly recommended!

Marlen F.

1/5

The worse place I would never recommend. Jonathan was the one that “helped” me but he didn’t he would always tell me it was not their fault and that every month the payment will raise eventually I noticed that every month they would charge me $10 more so it went to 110-150. I was so disappointed and he said that that’s how they work How it would be. He basically mentioned that they were charged monthly and that on this July, they were going to charge me more so just to keep in mind, they were going to charge me extra more. Now on top of that, they never sent me a package. Supposedly they were going to send me so I never got the Discount and they have been overcharged me constantly. But before this, I also put State Farm insurance on my home and it was denied because of me calling the insurance. There was no claim done, but in their hands, they took the money I paid in full a whole year and took the money which still is very unfair and I’m still waiting to refund my money back. Jonathan is the worst person that could work with you. He will tell you this is the amount but then he will raise it up every month. This does not make sense especially if you made a contract of six months and they’re still overcharging you. On how they overcharge you and give you an estimate and give you what you will be paying for those six months but on top of that, they will remove more money out of your account so please make sure to check every single payment because these people are very sketchy

David A. M. R.

1/5

They sent me to my credit history for not continuing with them at the end of my policy.

angelica R.

5/5

Carolina helped us to execute a surety bond very quickly ! She kept me updated and informed every step of the way. Very knowledgeable , she was great! Sam and his team definitely know what they’re doing and are both efficient & professional in their work. Highly recommend this agency for all your insurance needs !

Jeanette D.

5/5

Sam has been so helpful.. I would recommend them to anyone. I been wit amfam since 2015 and never had any disappointments.. I even recommended a few of my friends to get insurance here. The agents are very nice and and very helpful. Thanks ladies for always taking care of me when I call.