SMS Property Management - Fort Wayne, Indiana

Makeup B. C. R.

Please do not ever rent from these people, what’s pictured is the front of the duplex we recently got out of. They wanted to up our rent for a property that looks condemned. We went at least two months with a leak in our roof and had to pester them constantly to fix it. Went multiple days without water on and off before they finally decided to fix the well system after at least 15 times of our water going out. The windows were not sealed properly which led to multiple insects to get into the property. The most stressful living situation I’ve ever been in please don’t give these people your money

will A.

*******HELLO PLEASE READ MESSAGE IF YOU ARE A MEMBER OF 1660 Saint Joe Blvd , AND BECOME ACTIVE IN COMMENTS*****

My name is William Allen and have been studying on real estate investing and I believe I have found the property to fix on.
I see the damages in the comments and would be interested in buying the property.
I have emailed an agent as I am typing this message as well, May I have your biggest problems to solve the issues you are currently having ? I’m very interested in the property and see that it is for sale online and would like to know the current issues that you’re having.

Thanks again
Will(interested investor)

Nichole S.

Sms is a slumber. They don't fix or do anything to any of their homes or not that I have noticed at least the first place I got through them was in Bluffton and there were mice so bad that they would walk across your feet and when I asked them if they could help me get pest control they told me that that wasn't their responsibility and that I needed a set mouse traps and the second place I rented from them was in fort Wayne and the whole fence is falling over. The floor is absolutely nasty. They were supposed to put new flooring in when I moved in and never did. I've told him about the tire on the bathroom that was peeling and how it was a hazard. How I'd already fell with my newborn once and they stopped and done anything

Shauna M.

They don't clean their rentals prior to moving in. I had to clean it myself including cleaning up dirty diapers before moving my things inside. They also don't provide appliances so it's on you to buy or rent those. I moved in the winter and they didn't keep the heat on while it was vacant, so I walked into frozen pipes. It was actually colder in the house than outside. I lived in my house for several years and a hole developed in the foundation so my basement would flood every time it rained. I told them several times because there mold was growing on the walls. They never fixed it even after I begged them to after my cancer diagnosis. Their maintenance is real spotty on whether they show up or not and they're not the greatest. One of them told me how much money I could get for stealing and selling the door knobs and other hardware. All in all if you have bad credit or an eviction you still owe on then give them a shot but that's it. Otherwise go somewhere else.

DeVona L.

My father and brother have rented form them for over 7 years with nary a rental payment missed, after my father died and a month later my brother having a heartattack and quadruple bypass rendering him un employable, they started eviction after 2 months of rent unpaid. They fix nothing. The home is a disgrace and full of pests and black mold. After asking them to join in on a pre-eviction program they refused the courts suggestions. Would rather put my brother in the street, and slumlord it to someone else. They are know to the legal community as one of the worst offenders in the city of Ft. Wayne. Just another deplorable for the basket.

Stephanie R.

I NEVER had an issue with renting from them until yesterday. There's a tall lady in the office who's rude for no reason. Maybe she was born like that. Tried showing me a house off Ardmore 5309 that had 2 feet of water in the basement, was told when the electric comes back on the pump would drain it😳🤔they want $1150 for a death trap. Tried telling the woman about it she got so rude I had to speak to someone else! All the good reviews I've given them went out the window. DO NOT RENT FROM THEM ESPECIALLY DEALING WITH THIS TALL RUDE LADY IN THE OFFICE!

Queenisha C.

Horrible rental company. Don’t even bother, they won’t fix anything and they send maintenance workers with half a brain.

Haley P.

Have been renting for a little bit and when we first looked at the house it was a mess the attic had kids clothes in it and it was trashed did not clean it or anything prior to moving in and some of the windows were busted flies were everywhere carpet looked like it was put down with glue and a few prayers before we signed they lease they said those things were taken care of after having our stuff moved in and staying here for a bit the windows were not fixed the kids clothes were gone but there was stuff trash and stuff in the attic there is mold growing can’t have my shower running for too long or else it will flood the basement the electricity in the back half of the house didn’t work only found that out after moving in and when we called they said that they could give us our money back and we can find some where else to live after pouring so much into moving here we had to fix the mold issue ourselves and fix the carpet because we couldn’t live in that if your thinking about renting from here don’t take your money and run the other way they are useless landlords had to fix a lot of things that should have been taken of after moving in