South Bay Credit Union - Redondo Beach, California

Jeff M.

I love this place! The banking here is so much more personal than any bank. Ivette, Desi, Sara, are all so very helpful. If you feel mistreated by your bank come to the brighter side of banking.

Koni-Chi H.

Overall happy with SBCU. My only 2 complaints are that they aren't compatible with Zelle, and they place holds personal check deposits for what seems to be FOREVER. So they may not be the place for you if you do alot of business and need immediate access to funds; they're too small and can't seem to keep up. Staff are always friendly and helpful, though.

melanie B.

If you live in the south bay this is a must!! Best bank I’ve ever had. I’ve been with all the big banks but they don’t care and they’re horrible. But sbcu is always on top of it. Fast, efficient and the best most friendly customer service experience I’ve ever had. Usually I never have to go to the branch cause I can do everything through the online banking or over the phone. But if I do it’s the best experience always. Super warm happy welcoming! They remember me even if I haven’t come to the branch in a year! Very personalized super attentive. The branch is always so cute and cozy, none of that cold corporate feeling when you go to the big banks. They even offer me coffee or water if I’m going to be there for a few minutes. Literally best banking experience. I’m never switching banks, I hope I never have to.
Thank you so much SBCU and all the great customer service representatives!!!

Cherri B.

Amazing experience at SBCU! From the time you walk thru the door - the atmosphere, the energy, the people who work there! Unlike any credit union I’ve ever been to! Shout out to Sarah Aguilar and her team for making my transaction so easy!! Her knowledge and guidance through the whole process was a tremendous help in determining my needs. So thankful to have found them and recommend SBCU to anyone considering a credit union!!

Mary E.

Recently had a very rewarding experience with South Bay Credit Union. August last year I refinanced my automobile thru the credit union with Sarah Aguilar at 23%. I was financed thru the car dealer at 28%. Sarah told me if I brought my score up I could refinance again. I did just that and, to her word, she refinanced for me once again at 8%! I also had an unsecured loan I had taken for $4,300 at 23%. She refinanced that loan for me as well at 13%! The savings I will have over the percentages of both loans brought down to the incredible percentage will provide me with the opportunity of actually making payments and the majority of the payments going to the principal rather than 90% interest.

Thank you Sarah Aguilar!!!!

I would strongly recommend South Bay Credit Union to any and all. You get the personal care everyone deserves.

Chris L.

The team at SBCU is top notch. Not only are they friendly but they know what they are doing. I have been banking with them for over 20 years. They not only do my personal banking, but also handle my small business banking needs. They are timely and fast which all small business need. Don't hesitate bank with them not only for their top level service, but their low fees and fast loan approval process. #JustDoIt

Roland S.

A very close friend of mine told me about how South Bay was able to give him a great rate. So, I decided to see if they could do the same for me. Edlina helped me with refinancing my car and got me a great low rate. The process was really smooth and easy. She was absolutely amazing.

Karla H.

This is the worst branch thus far. I don't know why they felt led to open it... absolutely not needed. Nothing but unprofessional customer service. They never answer their phones, nor do they accurately assist you with your account issues. Also, Yvette is the rudest manager you could ever imagine. Nothing but sass and attitude. I can't wait to switch from this horrible credit union. I've had enough.