Spirit of Alaska Credit Union – Johansen - Fairbanks, Alaska

Spirit of Alaska Credit Union – Johansen

Spirit of Alaska Credit Union – Johansen is a reputable financial institution located at 495 Harold Bentley Ave, Fairbanks, AK 99701, United States. The credit union offers a range of services, including mortgages, and is known for its exceptional customer service.

The credit union has been serving the community for many years and has built a strong reputation for its commitment to providing high-quality financial services. With a team of experienced professionals, Spirit of Alaska Credit Union – Johansen helps its members achieve their financial goals by offering personalized advice and support.

Specialties and Services

• Federal credit union
• Financial institution
• Mortgage lender

Other Points of Interest

• Drive-through
• Wheelchair-accessible car park
• Wheelchair-accessible entrance

Spirit of Alaska Credit Union – Johansen has received positive reviews from its customers, with an average rating of 4.3 out of 5 based on 28 reviews on Google My Business. Many customers appreciate the credit union's friendly staff, efficient service, and willingness to go above and beyond to help them with their financial needs.

One customer, for example, shared their experience with Nicole, a team member who provided exceptional support during a stressful situation. The customer felt well-informed and secure after their interaction with Nicole, highlighting the credit union's commitment to customer satisfaction.

If you are looking for a reliable financial institution that offers personalized service and support, Spirit of Alaska Credit Union – Johansen is definitely worth considering. With its convenient location, wide range of services, and positive customer reviews, this credit union is well-equipped to help you achieve your financial goals.

👍 Reviews of Spirit of Alaska Credit Union – Johansen

claine P.

5/5

I walked into the bank feeling worried and uncertain, but I left feeling completely secure and well-informed—all thanks to the incredible service and support from Nicole! She was patient, knowledgeable, and went above and beyond to help me navigate everything as a first-time teacher. Her kindness and professionalism made the entire experience stress-free. If you're looking for a bank that truly cares about its customers, this is the place to go. Huge shoutout to Nicole for making such a difference!

Jane W.

5/5

Trevor has been a great help, memorable, and easy to talk with today. He handled everything efficiently with great customer service.

John V. T.

5/5

I used to have two credit unions. After Nuvision got rid of their tellers, I got rid of them. Spirit has plenty of tellers who are always polite and willing to help. Customer service is excellent. This is my credit union!

Benji

5/5

Trevor was extremely helpful. Polite and patient.

Joyelle

5/5

Love all the ladies at spirit of Alaska! Super nice and extremely helpful I never go through the drive through because I always want to go in and see them 💗 Olivia, Kalee and Naomi are the best 🫶 (love them all though)

Katherine M.

5/5

I recently opened a new member account and would like to extend my appreciation to Kalee at the Johansen branch. Her product knowledge led my decision to choose the right account with confidence. Also, I wish to extend my gratitude to Zach in the customer care call center for assisting with my E-Teller online account access. Spirit of Alaska clearly values their members with excellent customer service and I would like to say Thank You!

Jake T.

1/5

I just discovered they charge a fee for outbound external transfers. I've never heard of a transfer fee (except for a wire) and I think a credit union should be the last "bank" to charge people for moving money around. I did some research and these fees are unheard of, which matches my experience using other banks.

Matthew C.

1/5

Well i tried to open a basic checking and savings account. Supposedly its a 15 minuet process. I spent 15 minuets on the phone with sharen being quite rude. This whole time just waiting for their computers to load? Then she hung up on me. Will not be banking with them. Also they should update their computers if its going to take 15 minuets just to load. I cant immagine being a member.