Sun West Mortgage Company, Inc. NMLS ID 3277 - Cerritos, California

Sun West Mortgage Company, Inc.: A Comprehensive Overview

For individuals and families navigating the complex world of home financing, Sun West Mortgage Company, Inc. stands as a reputable and client-focused mortgage lender. Located at 18303 Gridley Rd, Cerritos, CA 90703, United States, Sun West offers a comprehensive suite of mortgage solutions, supported by a dedicated team and a commitment to exceptional service. Their readily accessible phone number, 800-453-7884, allows prospective clients to directly engage with their representatives and initiate the mortgage process. The company’s website, swmc.com, provides detailed information about their offerings, loan products, and application procedures.

Specialties: Sun West Mortgage Company specializes in providing a wide array of mortgage products tailored to meet diverse financial needs. These include conventional loans, FHA loans, VA loans, USDA loans, and jumbo loans. They pride themselves on their ability to assist borrowers at various stages of their homeownership journey, from first-time buyers to experienced investors. The company's expertise extends to various loan programs, ensuring clients find the most suitable option based on their individual circumstances and goals.

Location and Accessibility

The physical location of Sun West in Cerritos, California, is thoughtfully designed with accessibility in mind. The office boasts a wheelchair-accessible car park and a wheelchair-accessible entrance, demonstrating a genuine commitment to inclusivity and catering to clients with mobility challenges. This dedication to accessibility reflects a broader philosophy of providing a welcoming and accommodating environment for all customers.

Client Experiences and Reputation

Sun West Mortgage Company has garnered a consistently positive reputation within the mortgage industry and amongst its clientele. With a remarkable 4458 reviews on Google My Business, the company's online presence speaks volumes about the experiences of those who have utilized their services. The average opinion is 4.8/5, highlighting a consistent pattern of satisfied customers. Feedback frequently emphasizes the company's dedication to client care and personalized service – a sentiment echoed in numerous testimonials.

Key Attributes of Sun West

• Personalized Service: Clients consistently praise the individualized attention they receive from Sun West’s team. Representatives take the time to understand each borrower’s unique situation, financial goals, and risk tolerance.
• Knowledgeable Professionals: Individuals like Patricia Torres, as highlighted by client feedback, demonstrate a deep understanding of mortgage products and the lending process. Her proactive approach and willingness to go above and beyond for clients are frequently cited as exemplary.
• Comprehensive Loan Options: Sun West offers a diverse portfolio of loan programs, enabling clients to explore various financing solutions.
• Commitment to Accessibility: The company’s commitment to accessibility, as evidenced by its wheelchair-accessible facilities, underscores its dedication to inclusivity.

Recommended Information for Prospective Clients

When considering Sun West Mortgage Company, Inc., prospective clients are encouraged to explore the following information:

• Website: The swmc.com website offers a wealth of resources, including loan calculators, application forms, and frequently asked questions.
• Contact Information: The phone number 800-453-7884 provides direct access to a knowledgeable mortgage consultant who can answer questions and guide clients through the process.
• Location: Visiting the office at 18303 Gridley Rd, Cerritos, CA 90703 allows for face-to-face consultations and a deeper understanding of the company’s services.
• Loan Options: Clients should carefully review the available loan programs to determine the best fit for their needs. Sun West’s team can assist in evaluating eligibility and comparing loan terms.

Patricia Torres’s account of her dedication to understanding client needs and going above and beyond is a compelling example of the company’s core values. Her responsiveness, empathy, and proactive approach contribute significantly to the positive client experience. This illustrates a dedication to building strong relationships and ensuring clients feel supported throughout the mortgage journey. The consistent positive feedback suggests a strong internal culture focused on client satisfaction and professional expertise.

Sun West Mortgage Company, Inc. presents itself as a reliable and supportive partner in the home financing process. Its combination of accessible facilities, knowledgeable professionals, and a diverse range of loan options positions it as a valuable resource for individuals and families seeking to achieve their homeownership dreams. The company’s commitment to accessibility further enhances its appeal, demonstrating a genuine concern for the comfort and convenience of all clients. Further investigation into their loan products and client testimonials on the website will undoubtedly provide a more comprehensive understanding of the services offered and the experiences of those who have entrusted Sun West Mortgage Company, Inc. with their financial needs.

👍 Reviews of Sun West Mortgage Company, Inc. NMLS ID 3277

Zohrab H.

5/5

I never seen a mortgage company that cares about the the clients, very good job.
Patricia Torres is very intelligent ,knowledgeable, try to assist me in every way above and beyond. In addition she is very down to the earth, passionate person she was very understanding toward clients feeling. She deserves more than 5 stars THANK YOU VERY MUCH PATRICIA FOR ALL YOUR HELP.

Kurt W.

5/5

Marivel from Sun West’s instance claims team is awesome!!! She is a wonderful listener with a customer-centric heart and strong experience who helped us with prompt service for a hail claim while of course ensuring that her company’s guidelines were followed. Can’t thank her enough!!

Dan H.

5/5

I recently had a wonderful customer service experience. The representative I spoke with, named Miracle, was incredibly helpful and patient. They addressed all my concerns efficiently and kindly. It was truly refreshing to receive such excellent service. This representative deserves recognition for their outstanding work.

Barbara J.

5/5

Just had the best experience talking to a gentleman named Albert. He had so much information to help me and took his time helping me. Best customer service I’ve ever had. If I need help again I hope I can talk with him. Thank you Albert!!!!

Hayden B.

5/5

Albert delivered some of the best customer service I’ve experienced in a long time. He was friendly, clear, and handled my request without putting me on hold. It was a simple call, but his tone and efficiency turned it into a genuinely positive experience. Thank you, Albert, for making a difference today.

Jay O.

5/5

All though it is not always easy getting through to a rep. Once I do every one I have dealt with is a true professional. I believe I have been with Sunwest for 8 years now and I have never regretted it.. Sincerely John J. O'DELL

Kaden T.

5/5

Keith does amazing work he explains everything And makes sure its something your able to afford he was always able to answer any questions I had. i will never use a different loan officer! And he's has gave me the best advice when it comes to the whole loan process and anything else!

Sophia V.

5/5

Sun West Mortgage allowed me to buy my first home! Miracle specifically was such a helpful person to work with, we somehow became kind of close during our short time over the phone. She was very kind and went above and beyond to make sure I got the best outcomes to all questions. Thank you to her and Damon Mercer who helped me close on the home originally.