The Butler Agency - Battle Creek, Michigan

Introduction to The Butler Agency

The Butler Agency, situated at 332 E Columbia Ave, Battle Creek, MI 49015, United States, stands as a testament to professionalism and commitment in the insurance industry. This agency, run by the experienced and dedicated Mark Butler, is not just a place to purchase insurance policies, but a hub where clients receive personalized attention and expert guidance. Let's delve into the details of this impressive establishment.

Main Services

• Insurance Policies: The Butler Agency specializes in a wide array of insurance policies, ensuring comprehensive coverage for both individuals and businesses. Their offerings include, but are not limited to, auto, home, life, and business insurance. Each policy is tailored to meet the unique needs of the client, providing optimal protection.
• Experienced Consultation: Mark Butler, the agency's principal agent, brings his extensive knowledge and experience to every interaction. He takes the time to understand each client's needs, providing clear, jargon-free explanations of complex insurance concepts and ensuring clients make informed decisions.
• Claims Assistance: The Butler Agency doesn't vanish after selling a policy. They offer continuous support, including assistance with claims processes. Mark and his team guide clients through the often complex maze of insurance claims, ensuring clients receive the full benefits of their policies.

Location and Access

The agency's location at 332 E Columbia Ave places it in the heart of Battle Creek, providing easy access for clients. It's nestled in the historic Columbia Square neighborhood, surrounded by a mix of residential and commercial properties. The area is known for its tree-lined streets and well-preserved architecture, contributing to Battle Creek's charming atmosphere.

Public transportation is readily available, with several bus stops within walking distance. For those driving, the agency offers free parking in their dedicated lot, ensuring clients need not worry about parking constraints during their visits.

Featured Characteristics

• Personalized Service: The Butler Agency prides itself on its personalized service. Mark Butler takes a hands-on approach, ensuring each client feels valued and understood. This personalized touch sets the agency apart, fostering long-term relationships with clients.
• Community Involvement: As a local business, The Butler Agency actively participates in community events and initiatives. This involvement demonstrates their commitment to Battle Creek and its residents, further enhancing their reputation as a trusted neighbor.
• State-of-the-Art Facilities: The agency's office is equipped with modern facilities, including efficient computer systems and user-friendly software. These tools enable Mark and his team to provide swift, accurate service, keeping pace with the fast-changing insurance industry.

Practical Information

• Business Hours: The Butler Agency is typically open Monday through Friday, from 9:00 AM to 5:00 PM. However, Mark Butler understands that life doesn't always conform to these hours. He's known to be flexible, arranging appointments outside of regular business hours when necessary.
• Contact Information: The agency can be reached via phone at 5173986601 or through their website at michfb.com.

Positive Aspects from Reviews

The Butler Agency boasts an impressive 5/5 average rating on Google My Business, with a total of 5 reviews. These reviews highlight several positive aspects:

• Expertise and Knowledge: Several reviewers praised Mark's deep understanding of insurance, with one client noting, "Mark is a great guy. he worked hard and got me a great deal on insurance."
• Exceptional Service: The quality of service was another common theme. Words like "great," "awesome," and "pleasure" were used to describe Mark's service, indicating a high level of client satisfaction.
• Availability and Support: Several clients highlighted Mark's willingness to go above and beyond, making himself available for questions and providing continuous support. One client summed it up as, "Always there for questions. Im very glad I made the switch to Farm Bureau Insurance."

In conclusion, The Butler Agency, under the leadership of Mark Butler, stands out as a beacon of professionalism and client-centeredness in the insurance industry. Its personalized service, community involvement, and commitment to client satisfaction make it a top choice for insurance needs in Battle Creek and beyond.

👍 Reviews of The Butler Agency

William J.

5/5

Mark is a great guy he worked hard and got me a great deal on insurance. Give him a shot you won’t be sorry.

Brandon F.

5/5

Mark is a awesome person. Always there for questions. Im very glad I made the switch to Farm Bureau Insurance.

Renee T.

5/5

Great service!! Great company

Paul R.

5/5

Great service from Mark!

Keith M.

5/5

Doing business with mark is a pleasure