TrueScripts Management Services - Washington, Indiana

Okay, here’s a comprehensive overview of TrueScripts Management Services, crafted as a helpful and professional assistant:

Introduction to TrueScripts Management Services

For individuals and businesses seeking reliable and experienced insurance company management, TrueScripts Management Services stands as a noteworthy option. Located at 513 E South St, Washington, IN 47501, United States, this organization provides specialized services designed to streamline and optimize operational processes within the insurance sector. Their primary focus is supporting insurance companies with a range of administrative and operational needs, effectively allowing them to concentrate on core business activities.

Company Overview and Specialties

TrueScripts Management Services operates as a dedicated support provider within the insurance industry. They don’t typically sell insurance policies directly to consumers; instead, they offer tailored solutions to existing insurance companies. Their core competencies include, but aren’t limited to: claims processing, policy administration, customer service support, and regulatory compliance assistance. They strive to enhance efficiency and accuracy across various operational facets, ultimately contributing to improved client satisfaction and reduced operational costs for their partner companies.

Location and Accessibility

The company’s physical address is 513 E South St, Washington, IN 47501. It’s important to note that TrueScripts prioritizes accessibility for all visitors. The facility features a wheelchair-accessible car park and wheelchair-accessible entrance, demonstrating a commitment to inclusivity. Furthermore, on-site parking is available, making it convenient for staff and clients alike.

Key Contact Information

Individuals interested in learning more about TrueScripts Management Services can readily connect through several channels:
Phone: 8122571955
Website: truescripts.com

Customer Feedback & Reputation

TrueScripts Management Services currently holds 41 reviews on Google My Business, indicating a level of public engagement and feedback. The average opinion received is a solid 4 out of 5, suggesting a generally positive experience for their clients. The consistent praise regarding responsiveness and a willingness to go above and beyond to resolve issues suggests a dedication to customer satisfaction and a commitment to achieving optimal outcomes. It appears they value building strong, supportive relationships with their partners.

Additional Points of Interest

Beyond accessibility, the company’s operational environment appears to be well-organized and focused on providing effective support. The dedication to maintaining a positive client experience, as evidenced by the feedback, is a significant strength.

Recommendation

Based on its specialized focus, commitment to accessibility, and consistently positive customer feedback, TrueScripts Management Services presents itself as a valuable resource for insurance companies seeking operational support. We strongly recommend exploring their services further through their website: truescripts.com. Contacting them directly will allow you to discuss your specific needs and discover how TrueScripts Management Services can contribute to the success of your organization.

👍 Reviews of TrueScripts Management Services

Eric M.

5/5

I’ve only had to call a couple of times but both times the rep was very courteous and helpful. Solved my problem right away and went the extra mile to make sure my savings were honored. Kudos to Amanda!

Jay B.

1/5

Junk this place should be shut down!!! Will not cover medicines the doctors put me on. Been on some medications for years before my work changed to this junk of an so called insurance company. This place would not even let the doctor dispute the medications. Do your self a favor stay away from this trash of company

Sherryl J.

1/5

This prescription insurance is a JOKE!! You're paying for something that you will never be able to use, they cover hardly anything.

Lisa W.

5/5

I just have to share this because we live in a world now where people are less caring, always in a hurry and put very little effort into their job, healthcare especially has changed since Covid. I am new to TrueScripts so this was my first experience calling them. My 6 year old needed a new medicine that was going to be way too expensive every month. I went back and forth with the dr and pharmacy and we tried another med and it had terrible side effects, so I decided to call my “insurance” to see what could be done. I wish I would have called sooner! The entire experience was just wonderful..no one likes to take time out of their busy life to make those calls and get disappointed and frustrated when it’s all for nothing but this was the total opposite. I had Emily T. answer the phone immediately...no waiting on hold. She was so sweet and genuine and immediately got to work helping me. She needed to call my pharmacy and said she would call me back..and she did call me back within 15 min!! Not only did she fix this issue I was dealing with for over a month but she gave me tips and advice to prevent any future frustration for me. AND THEN a week later she sent a card and a teddy bear to my daughter with such kind and encouraging words. I was just shocked...it was just the sweetest thing I’ve experienced from stranger ever! We need more Emily’s in this world for sure. I’m a big fan of TrueScript and how they run their company.

Doug H.

5/5

Shout out to Rachel and Liam. They went out of thier way to get a prescription that was hard to find. They coordinated with the doctors office and the pharmacy to ensure i was able to get the medication i had not had in 4 weeks. Many thanks!!

Hali R.

5/5

My son takes generic Concerta. There has been a shortage of the generic so the only option was to pay $300 for the brand name. I emailed TrueScripts and literally within minutes they called me back with a solution! Chelsea was who I spoke with and she was super helpful and put my stress at ease with the quickness in which she solved the issue. Thank you!!!

Karlee S.

1/5

Switched tiers on RNS in the middle of a contract.POOR customer service and wont approve medications attempt to get the paying customer to try a whole different class of medications than what the prescriber ordered! pathetic excuse for prescription medication coverage!

Heather B.

1/5

I generally have OK interactions with this place. I do prior authorizations with a major pharmacy and just wanted to check status for one of my prescribers. Was transferred to Amy in the clinical department who was extremely rude and unhelpful for absolutely no reason. She stated she would NOT tell me if drug was approved or denied, if the prescriber was even contacted on status, or where Rx could be filled so I could maybe tell my patient. My bottom line is patient care as is the prescriber's. She was more concerned with treating me like some weirdo off the street trying to steal info or something. So unnecessary and somewhat offensive.