United HealthCare in Montgomery - Montgomery, Alabama

Overview of United HealthCare in Montgomery, Alabama

United HealthCare, a prominent figure in the healthcare insurance sector, maintains a significant presence in Montgomery, Alabama, serving the diverse needs of individuals and families seeking reliable health coverage. Operating as a major health insurance agency, the location at 514 S Perry St, Montgomery, AL 36104, stands as a key resource for residents and businesses within the state. UnitedHealth Group, the parent company, is a global health and well-being company focused on empowering individuals and improving community health outcomes, and this Montgomery office is a crucial part of that mission locally. The facility offers comprehensive customer service and support, assisting clients with navigating the complexities of health insurance plans, understanding policy details, and managing claims efficiently.

Contact Information and Accessibility

For those seeking direct assistance or more detailed information about the services offered at the Montgomery branch, various contact avenues are readily available. The primary contact number, 8662273759, allows for direct phone consultations during business hours or potentially after hours depending on policy, providing a pathway to ask specific questions or address immediate concerns related to health insurance coverage. Alternatively, the official corporate website, uhc.com, offers a wealth of online resources, including plan comparisons, enrollment tools, member portals, and frequently asked questions, allowing individuals to explore options and manage their accounts remotely. The physical address at 514 S Perry St, Montgomery, AL 36104, USA, provides a specific location for in-person visits, interviews, or seeking clarification on complex matters that benefit from face-to-face interaction.

Core Services and Specialties

The Montgomery, Alabama office, functioning primarily as a health insurance agency agent location or service center, focuses on providing expertise in various health insurance products and services offered by UnitedHealth Group. Their core function involves helping clients understand and select appropriate health insurance plans tailored to their specific needs, whether it be individual coverage, family plans, small business health options, or specialized plans for government employees or retirees. Staff members at this location are typically knowledgeable about the range of plans available under the UnitedHealth Group umbrella, including Optum and UnitedHealthcare brand offerings, and can guide clients through the enrollment process, explain coverage details, and assist with any modifications needed over time. While the primary role is sales and service for commercial and individual plans, they might also offer resources or referrals related to government programs like Medicare or Medicaid if deemed relevant to a client's situation.

Expertise and Support for Specific Needs

United HealthCare Montgomery demonstrates particular expertise in navigating the complexities associated with government-sponsored health programs. Based on feedback received, the office has shown commendable proficiency in addressing issues related to the Veterans Affairs (VA) healthcare system. This specialization is crucial for Montgomery residents or those interacting with VA services who might face unique challenges in coordinating care or understanding benefits. The staff's ability to provide clear guidance on VA matters, as highlighted in some testimonials, underscores their value proposition for clients dealing with these specific issues. This targeted support, combined with their broader capabilities in commercial and individual insurance, positions the Montgomery office as a versatile resource for a wide spectrum of health insurance inquiries and needs within the local community.

Reputation and Client Feedback

The reputation of the United HealthCare Montgomery branch is an important factor for potential clients seeking reliable service. While online reviews might be limited, feedback like the one mentioning a 'Steve' who was praised for his professionalism, step-by-step guidance, and timely resolution of a case, provides valuable insight into the quality of service offered. This positive feedback highlights the importance of competent and dedicated staff members who can effectively walk clients through the often-confusing landscape of health insurance. The mention of a 'VA issues' specialist further suggests that the office is capable of handling niche and complex cases with care. This kind of positive interaction fosters trust and confidence among clients, suggesting that the Montgomery location aims to deliver personalized and efficient service. The high average rating of 5/5, if indicative of the single review received, reflects a level of client satisfaction that is noteworthy and suggests a commitment to service excellence at this specific branch.

Information for Prospective Clients and Residents

For individuals and families in Montgomery, Alabama, seeking reliable health insurance coverage, the United HealthCare office located at 514 S Perry St represents a viable option to explore. Prospective clients are encouraged to utilize the available contact methods – phone, website, or in-person visits – to discuss their specific health insurance requirements in detail. It is advisable to prepare for consultations by gathering necessary information such as current insurance details, income information if applicable, details about dependents, and any specific health coverage needs or concerns, particularly if VA-related services are involved. The staff at the Montgomery location can provide clarity on plan options, potential costs, provider networks, and how the chosen plan aligns with overall healthcare goals. Whether the need is for comprehensive health coverage, assistance with Medicare enrollment, options for small business owners, or specialized support navigating VA healthcare, the team at United HealthCare Montgomery aims to provide informed guidance and support throughout the process.

Differentiating Factors and Recommendations

When considering health insurance providers in Montgomery, several factors differentiate United HealthCare's presence. UnitedHealth Group is a national leader with extensive resources and a wide array of plan options, offering stability and potentially broad provider networks. The office's reputation for handling VA issues effectively, as suggested by client feedback, is a key differentiator for those specific needs. The emphasis on personalized service, as noted in the positive reviews, suggests a departure from purely transactional interactions, favoring a more consultative approach. For recommendations, clients seeking straightforward, professional guidance, particularly concerning VA healthcare coordination or complex insurance arrangements, are advised to consider reaching out directly to the Montgomery branch. Leveraging the phone number or the website allows for initial exploration, but for in-depth discussions, visiting the office or scheduling a detailed phone consultation can provide a clearer understanding of how United HealthCare can meet their unique healthcare insurance needs within the Montgomery community.

👍 Reviews of United HealthCare in Montgomery

David B.

5/5

I have worked with Steve for the past couple months and he is great to work with. Walked me through step by step in what we needed to do. Very professional and we closed the file we were working on in a timely manner. I highly recommend Steve for any VA issues you need to deal with.